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Ripped off - Review by J M | Steinhafel's Furniture

Steinhafel's Furniture


Ripped off 11/6/2007

Ordered a sofa, love seat, and recliner special order on July 7, 2007 with expected delivery date of 9/30/2007. Received notice every month that it was delayed another month. Since, it was special order I was advised that I could not get out of the contract for 120 days or they would charge a cancellation fee of what I put down on the entire set (33%). Still have not received furniture as of 11/6/07 (122days). They are holding my living room hostage and will not refund my money so I can get it elsewhere. They have now delayed another two weeks. I would say don't order anything special order or put any money down with these guys, because they will take advantage of the contract you sign. Bad business as far as I can tell. Has anyone else lost their money, would consider a class action suit more
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