I love this place! The office is soooo cool & hip. Dr. Zimmer himself is very caring & thoughtful as to what his patients want and or need. He's not trying to sell you dentistry. He gives you options, some kind of expensive, some not. The office cat is the most well behaved creature and well dressed @ that with her COACH collar on! She's definitely a downtown cat! The front office is very helpful, when I had issues with my insurance company paying for a visit I had they were right there to help me figure out what I had to do to get them (my insurance) to pay. I was a witness to a patient having a fit because the girls @ the front asked for payment when the visit was complete which I thought was ridiculous. I mean seriously, when you go Nordstroms to buy a suit, do you have a fit when they ask you to pay for it?? Anyway, thumbs WAAAY up for this office. FYI: They are booked well in advance, so make your appointments before you have a crisis.