It is a learning curve to rent at Handy Andy's. This is a family owned and operated company with vast resources and knowledge. Yes the cement mixer is in an urban area, contained on a small lot. If the facility were to move the premixed cement would go away, it is grand fathered into the location.
The trucks work. There are a lot of trucks there. I have never been stuck without. The trucks come and go regularly and at the end of a series of dump runs the guy at the counter simply takes my paper work. Other places have discussed a random dent with me.
Last week my company had a contract to winterize a HUD house. I took the work without really knowing what to do. I went to Handy Andy's and the guy who usually doesn't say much began going over all the details with me.
In all the years that I have done business there these have been the most knowledgeable group of people you could find.
Some obscure tool can come out of that very back room with instructions on how to exactly use it.