I bought a $900 Gateway laptop from Best Buy. I brought it in to them for a problem 1 year later. The laptop would not power on when I pushed the button. The people at Best Buy said I needed a new laptop and my Gateway could not be fixed. They charged me almost $100 for this good news. I then brought it to Cyber Connect Computers on Hwy 92. They instantly diagnosed the problem as being a known defect with the Gateway power button and switch assembly. They got a replacement in within a few days and I was up and running perfectly with all my data still intact for less than $150. How could you trust anybody else out there. Isn't Best Buy supposed to be the big guys with all the knowledge? I will always take my computers to Cyber Connect from now on. They are by far better than any other computer company in the Woodstock area. Tom and the guys know their stuff! Thanks!