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Great Guys and Fantastic Service - Review by cj c | D D Brakes

D D Brakes


Great Guys and Fantastic Service 10/13/2007

Before finding D&D on Judy's List for best brake repair, I took my Xterra to some other shops. One in Magnolia (Rick's) which told me the labor alone was going to be over $270, not including on the parts I needed which was a long list. The next was Affordable Tire & Brake on 15th Ave which was was worse. Not only did they add on extra fees b/c I have a 4 wheel drive, they tried to tell me I needed new shocks that I had "bottomed them out" and something absurd about gas leaking because of it? Then came the long list of parts.The total there was going to be close to $500. So, I have a $40 gift card to Bernie's Automotive in Ballard. So I thought I'd try them out. Not only did the guy want to charge me $40 to look at the brakes to tell me what I needed he told me without even looking at my brakes "we are much more expensive, but you get..." What? How is that suppose to good service? Luckily, I went with my gut and found D&D. I called and spoke with the owner and he told me to bring it by before they close and he'd be happy to look at the Xterra for me. I got there, same day, met Larry and already had a better feeling about this place then the other 3. I waited a total of 15 minutes for Larry (the mechanic) to tell me what I needed. He also dispelled any notion of needing new shocks. I brought it back the next day b/c it was near closing and my brakes were done in about 1 hour. Not only did I get treated wonderfully by these 2 great guys, they were fair and honest. I saved about $200 going to them and I truly felt I got the best brake service in Seattle. For now on this is where I'll go for brakes and where I'll send anyone that asks. Thanks D&D! more
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