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Terrible management -- terrible parking facilities - Review by Erik J | Hawthorne House Apts Rental Leasing

Hawthorne House Apts Rental Leasing


Terrible management -- terrible parking facilities 10/11/2007

I strongly do not recommend renting here, as they raise the rates on average of $100 - $150 a month after each year of living there (I am now paying $1,600 a month w/o parking -- and it started at $1,450). Also, the elevators are terrible (never seek the bottom floor, not clean (have seen vomit many times on floor on weekends), and are very slow... take MINUTES to reach the middle floors. I cannot even imagine what it would be like to live near the top. The doorman is polite only when tipped, none of the garage employees can be understood, and their logic for claiming incidents is ridiculous (for instance, you cannot claim damage on your car once you leave the building -- even though the lighting is so poor you cannot see any damage done to your vehicle while inside. Parties that they thrown for their residents are about as cheap as a high school party (especially considering the amount of money paid per year). Constant problems with heating and air cooling systems -- odd smells coming from vents in the bathroom. Very old vinyl "tile" in kitchen, old appliances, bathroom looks like it has never been updated. Hawthorne House's management will also not do anything regarding the parking (they need to hire a different company that accepts responsibility for their actions) -- so again, do NOT rent from this place. GQ (the manager at GO parking -- which is the company Hawthorne uses) will ruin your car, and make you pay for it. They squeal the tires, shift without applying brakes (automatic transmission failure at 9000 miles), and will dent your bumper and tell you that it is your fault. They also have scratched my car 3 separate times, and will not ever admit fault. They have standard letters that are sent out to customers for any damage that was incurred to your car by them. They can't speak proper English (extremely hard to understand what they are saying), and are very aggressive (behavior-wise) when damage has been made to your car. more
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