I got my hair colored and highlighted. The stylist asked the girl who cleans the floor to mix my color. She mixed purple instead of brown. When the stylist realized it, I had to be rushed to the sink and the double process had to be done all over. I was there for 3 hrs. The owner kept rushing the stylist because she had another appointment. I was shaken. I stupidly paid the bill of over $100.00 but I called the owner the next day to tell him what happened. He told me he would take $5.00 off of the next bill. There was no next time.