The business practices of this company are a total joke. They charge an outrageous amount for their product. High pressure sales techniques; phony discounts; rude salespeople. It felt as if I were buying a car from a sleazy salesperson. I know the "True" cost of these windows and you that are buying from a company doing business this way are paying up to 5 times the actual cost of the window. All the salespeople care about are the massive commissions and bonuses paid them for getting you to buy from them. I will NEVER do business with this company.