I used to have my Escape serviced in Plainfield where I live, but it is worth the drive to go to Bill Estes in Brownsburg. The service is great, no hard sell, and they are honest. They also have great coupons. I had called Andy Mohr to see if they would honor a Bill Estes coupon and they said no. They also bad-mouthed the Estes dealership, which says a lot about the integrity of Andy Mohr. That was the day I switched to Estes and I have never regretted it.