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Outstanding food - poor service - Review by Jose R | Gallo De Oro

Gallo De Oro

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Outstanding food - poor service 9/27/2007

I teach school at nights 2 times a week. I used to eat about 3 times a month at this restaurant. The food is outstanding and the prices fair. However, tonight was the last night. Service has been going down hill for months now perhaps because of the high turnover of waiters and waitresses. It's hard to get someone to take an order; after the meal is served they disappear; if you ask for a drink refill it can take 10 minutes to get; no one seems to bother to come back to take an order for dessert; and too many times I just go to the cashier to pay as no one brings the bill. Too bad. With such poor service, I've stopped tipping which probably is a big reason they can't keep staff. more
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