I took my computer to Best Buy and got the run around about spyware and a hard drive problem. After quoting some outrageous pricing I decided to get a second opinion from 911 PC Repair. It turns out my hard drive was just fine when he put it in another computer. It was a motherboard issue. He fixed it and I am so happy with the results. Now, what would have happened if I let the geek squad try to fix it? If you want honesty and not ridiculous prices I highly recommend 911 PC Repair!!!