I had a very good experience with Busby from beginning to end. The person on the phone was extremely helpful and provided a lot of detailed information on their rates. He was the first company to contact me. The two that came to collect the items were 10 minutes early. They were fast. And they were cooperative when I had movers there as well (who were late) so they could not part their truck as close to the junk because of the moving truck. Also, their rates are extremely reasonable. I contacted 2 other companies and they were by far the cheapest. I am referring them to my sister.