I have tried this place 3 times in order to give it a fair chance. Two of the times I had lattes and both times they were awful...the milk was burnt and the barista did not seem confident in making drinks. My husband had coffee and said it was awful. The third time I went I had an espresso malt...it was overly sweet and very runny...more like drinking chocolate milk than a shake. I wish this place was better so I could give a Fort Wayne chain my business!