I was so excited to have my hair done at Seven in Seattle. The attraction, for me, was that they cut your hair to fit your face/bone structure. Sounded great.
My stylist was new to Seven. I did not enjoy my experience there.
First I was kept waiting for over 30 minutes. Received two complimentary bottles of water and two chocolates and two apologies during my long wait. The stylist did not communicate well. She did not explain much at all. I decided to trust her skills and see what a "haircut designed to go with my face shape" would look like. She did the cut and turned me over to an apprentice while my hair was still wet. The apprentice was far more charming & communicative. She styled my hair. It took about 20 minutes, several potions, blow dryer, round brushes, etc. to get to the finale. So I'm thinking to myself; like I have a professional stylist at home to do this for me every day? The haircut required straight hair. I do not have straight hair. I walked out of Seven unhappy, knowing I could never replicate this hairdo.
Today I received a call from Seven saying the stylist no longer works there. Yay. Maybe I'll give them a second chance!