I have to say that I have never had a bad experience in this salon. My hair was died black and I had a color correction done to take me back to my natural brown hair color. It came out gorgeous! I have been with them for many years now and am always completely happy. They give great cuts and styles too. I have curly hair and never have a problem with my cut. I now have highlights! My hair is in great shape as they are very conscious of the hair being in good condition. They are always willing to change anything that I need changed without a problem. It is also worth mentioning that it is a very beautiful salon and has a wonderful atmosphere. THANK YOU IMAGE PERFECT HAIR SALON!