This was my first time with Studio 21. The salon looks great and has fantastic receptionist service. Have something to drink or eat while you are there. I basically went in for some highlights and a 'trim.' I met my stylist explained that I liked the length of my hair and not to remove it. She did a great job on the highlights! However.....she removed a good bit of my hair..like inches. =-\ I just had a sick feeling. It's just hair...so it will grow back. But you know how long it takes to grow hair out?! So..for a hair cut/trim, highlights, a margeritta, and a diet coke total cost was a $100. Cost that someone will learn from my experience...priceless.