Because I travel a lot for work, I have had my share of positive (and negative) flight experiences. Unfortunately I can probably tell a story about a terrible experience I have had on every major airline - except one. I have flown many times on Northwest Airlines and have never had a bad experience. The flights are reasonably priced - and even though I fly them most often for work, it is also very affordable for me to fly them for pleasure. The flight attendants and gate agents are helpful and friendly - you are not expected to pay for things that should be given out freely (like blankets, beverages and snacks) and the flights are on schedule about 95% of the time. In an industry that seems to be moving farther and farther away from putting the customer over the almighty dollar, Northwest is trying to keep their priorities in order.