Every time i have had to go to the customer service desk, there is always a few rude ladies working in it. They have horrible attitude's, and are very rude to you, when trying to return something, or exchange something, or just simply asking a question. Aside from them, i am pleased with the other workers. they have a nice selection, of food,clothing,makeup etc. But the rude employees at the desk seem to make it a not so pleasant experience. i don't recommend trying to return anything to this store, even with a receipt,they're rude. Try the bothell store, they are nicer.