The guy trys to push certain very expensive foods, and the expensive treats. I've seen him sell multiple things to people who were clueless about dog food etc. That they didn't need. He told me it was guaranteed my dog would love these one treats and, we got them home and my dog turned his nose up at them. He also refused to take the product back, after guaranteeing my dog would like this. So i no longer go there. I go up the street a little bit to a place called "Petsenergy" And the lady in there is very nice and extremely smart. and never trys to push her more expensive products. She also caries high quality foods and treats, and her prices are normally cheaper then his. And probably fresher as she sells the bags not bulk. personally i prefer a less pushy place, and a nice more welcoming person.