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Poor Hospitality - Review by Ed D | Wilton Diner Restaurant

Wilton Diner Restaurant


Poor Hospitality 8/18/2007

I have gone to Orem's Diner for more than 20 years, to the original diner and now the new location. The food is generally good and the service is moderate. I had a business lunch recently and after an hour, the waitress asked if we wanted anything else, as I replied no, she asked that we leave shortly. I replied that I had business and was still eating and requested a refill on our coffee. I continued my business, and the owner visited our table and explained that it was lunch and that he wanted his table. I asked if he was throwing me out, as he replied "no" but I want my table. The owner was rude, and mad a public issue with me in front of my business guest and in front of the other patrons. No hospitality here!! I can't believe that after 20 years of patronage that I was treated that way. I had been sitting for an hour and needed about another hour. The restaurant is quite large and I could not see how my table was going to affect his daily bottom line. After this, I will no longer give Orem's Diner any of my future business. Although the food is good and the prices are moderately high, there are other choices in the area. more
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