The owner, Nicole Cedeno, was very disrespectful towards me the day of the dance recital. She yelled at me when I knocked on the side door of the building, where the recital took place. I was trying to get to my daughter so that i can give her her lunch and to get her ready. Nicole had no right to belittle me as I am several years older and I am (was) a paying customer. The whole experience was appalling. My sister in law was going to be overcharged about $160 and was going to be sent to collections because of their fault. They are very unprofessional. At times, the parents in the waiting area could hear their "drama." It's just sad that a place has to be so disorganized. Some of the teachers are great, but their boss needs a tune up. I'm signing uo my daughter at "Dance and Cheer Stars" for a more professional environment.