This lady is an illegal immigrant trying to get free money from the dealer, which is an honest person. He has been in the same location in Ocean Beach for 12 years. He is a very lovely person and he is a member of the Better Business Bureau (BBB). He has a long list of a satisfied customers and very cheap cars. I told him about this complaint and he showed me a letter sent to the BBB of offering to buy back the car, which is only $5000, for the 2000 Honda civic EX which market value is that of $8000. I bought 3 cars from this dealer so far in the past 5 years for my family and me and I had no major problems with all of the cars. All what I want to say to this fraudulent woman is: go back to your country lady, and take your trash over there.