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Anthony - Review by Tony F | J & D Furniture

J & D Furniture


Anthony 7/27/2007

We purchase a living room set and arranged for delivery on Thursday, when the furniture was delivered it was not the living room set we ordered. After speaking to the store arrangements were made to have the set delivered the next day, (making it necessary for me to take another day off so the delivery could be made). When the set arrived the next day, all the furniture was covered with dust, lint, and pieces of grass. I contacted the store and requested the furniture be cleaned or taken back to the store. Initially they agreed to clean the furniture and delivery people left. After waiting several hours and after several phone calls, the staff at the store stated the furniture would not be cleaned today nor would they provide a date when it would be cleaned. I am returning the furniture and will probably have to fight to get my money back. The person who wrote the previous review was correct, the furniture is good but the customer service people are not. more
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