I've purchased appliances from Yale Electric for 3 different kitchens. Every time the prices were great and the service excellent. Although the price may be a bit higher than local discount stores, Yale's expertise and its service department is worth the small difference. For my most recent renovation, I went to Yale all primed to spend $4500 on a dual-fuel stove. I'd done a lot of research before going in. The salesman asked me lots of questions about what I was looking for (I cook a lot) and then recommended that I look at a Bosch dual-fuel for $1600. He was absolutely right. I got a bigger oven and many additional features. In addition, I ordered the appliances prior to starting the renovation and, due to renovation hell, was unable to take delivery on most of the order for close to a year. When I finally was ready, he cancelled the prior orders and placed new ones-- thus ensuring that I got the full warranty period and also getting me a slightly lower price on the dishwasher. I think these guys are great! Service was great, too. The dishwasher kept losing pixels on the LED display. No problem getting it replaced and, when the problem occurred a second time, Yale contacted the manufacturer about it to ensure that I did not get another defective part.