My wife and I decided we liked the Kia Sedona over other minivans, specifically because of the lower price. As the other reviews state, the salesman definitely swarm over you, and they are very, very high pressure. They initially work on what your monthly payments will be, which can be very deceiving as the final price of the car is not covered in this discussion. I came in with a pre-approved loan from my bank, and after talking with one salesman for a while, whose tactics I didn't really like, somehow I got onto Jinu, another salesman. With my pre-approved loan, we talked final numbers. Jinu was very cool, lower pressure, and he didn't seem like he was trying to screw me. When I left, I felt like I got a good deal according to all the research I had done, and of course they got a good deal too. Carson took care of all the paperwork, and after working with him, I ended up going with their loan financing, which was better than my banks. There was a manager involved in there somewhere who was a bit crazy, but Jinu and Carson definitely made the sale and were of excellent character.
Service has it's pros and cons. Service is very slow, often requiring scheduling well in advance. You pretty much always have to leave your car. It won't come back clean and "detailed", even though they say it will. But, they will do anything and everything in their power to make sure any and all work is covered under warranty, often even if you are outside your first 36000 miles. We have another Kia around 40000 miles that I haven't had to pay anything to get fixed, even though I'm sure some of the items worked on were outside the warranty.