This bakery was outstanding under the former ownership. Sadly, that era is gone and the new owners just don't seem to have the experience and customer service.
The cake I ordered had a very crooked scanned picture and the lettering was different sizes and crammed at the end, not to mention off center. The cake itself was overbaked. This was for a military event and quite embarrasing.
The clerks assured me I would hear from the owner, but of course I never did.