Dr. Upplegger has been my son's doctor since he was a year old. The office staff is always courteous and Dr. Upplegger is very nice and understanding. The best thing about taking a child to this office is that they will see you within 24 hours if your child is sick. I have never had to take my son to the urgent care on weekdays because they always find a way to fit him in somehow. The only downside to this is that sometimes the wait can be very long, even for scheduled appointments. It's a small price to pay for not having to spend hours in an urgent care or emergency room.