i never experience like you did at adore nailspa. They were really nice and i have been going there for 2 years. The first time, they had ask me if i wanted the extra service done and they told me the price for each and i was fine. I knew i had to pay for extra for additonal services. I hope Tabatha give them another chance. And if you had bad service, you should go back and speak to the manager. maybe there was a misunderstanding.