After my initial posting trying to share with the community of expecting families of my experiences, we have decided to file a complaint with Better Business Bureau.
The store owners replied to our complaint with false facts and humiliating insinuations with complete disregard for the recorded sales receipts and other information. My husband and I only asked for an apology. As immaterial as it is seems, sometimes that is all necessary to make amends. If at this point the owners are incapable of admitting to doing wrong and apologizing, instead, they proceed to falsely accuse us, there must be something else said.
We only hope that other families in the area understand the quality of people that stand behind the business of Merry Go Round Childrens Store.
It is unfortunate that the current owners, Molly and Bob Pressey, have turned a family legacy into a complete sham. I am sure their predecessors did not build this business from treating their customers with such disrespect.
SHAME ON YOU!!!
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