"What do you want me to do about it?" That's what they said when a friend asked Alki Auto to repair her mirrors, and they didn't. They assumed that it was a fuse issue. They claimed they tested it, but obviously they didn't. It cost her over $200 for "assessment." She had been taking her cars there for at least 10 years, and they wouldn't work with her. She's done with Alki Auto. I'd say if you are a minority or a woman, beware...looks like some, but not all receive fair treatment.