We recently moved to Portland from Honolulu where we had been collecting orchids for over 7 years. The orchid exchange advertised a program where for a monthly fee they would care for your orchids. We were thrilled until we received the plants back and only 2 of the 14 were plants we originally gave them. The owner is condescending and has told us that he is not able to do anything (unless I take legal action) because the greenhouse (which I am not sure actually exists) is not owned by the orchid exchange and we can not get access to find our plants.
Go anywhere else!