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Should have gone with PENSKE - Review by Andrea W | U-Haul

U-Haul

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Should have gone with PENSKE 5/16/2007

Will NEVER give Fletcher (the manager) business again. Terrible, terrible terrible. (Bad enough that I created one of these Judy accounts to write this) I spent more time in the shop WAITING while they were fixing printers, answering the phones, (not to mention this morning I was one of those people on the phone... waiting to confirm my pickup time because they hadn't called between 7:45-10am and I needed a truck at noon)- moving trucks to block people in to their lot who had illegally parked there, hearing an explanation on why he thought I hadn't filled the truck up after my 8 mile (35 minute trip), how the trucks have cylinders and something about swishing or something? Crazy, angry old man. We spent 35 minutes waiting to get the keys to go, and then 28 when we returned to turn in the keys. I am so pissed that we didn't have flexcar/zipcar at this point. (I will be signing up tonight) more
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