The procedure was easier than expected. I had 7 areas done, my inner thighs, outer thighs, waist, arms, back roll, lower and upper abs. staff from the front desk to the Nurses and Doctors were friendly. They were very good at explaining the procedure and answering all of my questions. They went out of there way to make me feel comfortable and at ease from the first time walking into the office to the last post op appointment. I highly recommend Sonobello in Edina, MN.