Shuttles has a two-fold reputation in Boulder: go there if you want to find great yarn, and by no means ever send a neophyte knitting friend there unless you want them to leave in tears. I have numerous friends who have stopped recommending Shuttles to their friends just because of the chilly and haughty reception new knitters often get. The owner, Maggie is a doll, and talking to her is a lovely experience. One just wishes that she had better judgment in hiring employees.
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