I registered on Yelp just to write this review. I've had horrible luck with cars over the past few years (3 accidents + 3 other major repairs on 3 different vehicles) so I've visited West Loop more than anyone should have to visit an Auto Repair shop. Despite the awful circumstances each time I've had to go there, the folks at West Loop have been nothing but spectacular. Its great to be able to deal with a place that takes care of things quickly and professionally with no drama. They even have an Enterprise rental car on site. This is officially 'my car place' now.