The Buffalo winter was particularly harsh this year. We had our share of plumbing emergencies. The plumber arrived within the scheduled time. Mike (the plumber) explained to us the problem with our plumbing prior to beginning the work; there were no surprises. Mike made sure that everything was to our satisfaction before leaving. I would highly recommend Roto-Rooter for all your plumbing needs.
We have used other plumbers in the past but I will only do business with Roto Rooter in the future. I call them the "No Fear Plumber" Once he started explaining the problems, I had no fear. Thanks Roto Rooter and Thank You Mike Marks