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honest, exemplary service - Review by Patti D | Guy Smith Heating and Cooling

Guy Smith Heating and Cooling


honest, exemplary service 2/10/2015

I cannot praise the service and honesty of this company enough. I have used them off and on for the past 30 years and have always had wonderful servce; however, this time they have gone above and beyond. My 14 year old heating system is on it's last leg. Nate, my technician has come out several times and has done verything he can to keep it going. I'm on a fixed income and the last partial remedy was to install two expensive pieces of equipment; however, Nate was so honest that he told me that while it ws my choice, t he felt he system was not worth investing any large sums of money on it and I would be better served to limp along for one more winter. There are many companies that take advantage of the elderly and very few would have resisted a large sale. This one example speaks to the integrity of this company. Thank you for your honesty and exemplary service. Everyone with whom I have had contact, from Kathy to the other technicians who have come out have been wonderful. I look forward to eventually getting a new system. more
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