I've been going to see Dr. Kelley for almost 4 years now--even for a two year stint while living in Dallas going back to Catoosa for my routine medical needs since she is that good. I STILL went back to see her since she's been the best doctor I've ever had. As any other doctor who has a practice in an area that doctors are scarce, I can't call on a Monday and expect to get in the next day (I usually have to wait one-two weeks for a non-emergency appointment which is fine, and if it were an emergency, that is what the ER is for) but when I get in to her, she is MORE than nice, treating me like a human being* and not a statistic or paycheck. Also, her staff is nice--what isn't is the answering service she has that will sometimes get their overflow calls or after-hours calls. Those people are @#!*&^@ and I've told Dr. Kelley so--but unfortunately that service is still being used. The ladies in her front office are pretty ok. Overall, if I were rich, I'd hire her to be my family's personal doctor--no joke.