I was very pleased with the service that I received from Nick W. from Service Champions Sacramento. Nick W was courteous, professional and thorough. He went took the extra steps to explain everything that was he was doing and even explained what to look for with potential issues from normal wear and tear. He went through each step and explained everything clearly and thoroughly for a non electronic and non handy person. I highly recommend Nick W and have even forwarded his information to friends looking for heating and a/c services.