Although we did not buy our engagement ring here, we did shop for it and had a wonderful experience. The man that helped us has been in the business for years and his dad and grandfather passed this down to him. He was very comforting calm and reassuring. He made two young lovebirds feel like we were making a wonderful decision. My mother in law gets all her jewelry here.
I did buy some Herkner jewelry cleaner and used it for 4 years. It was the best cleaner I have ever seen on the market. They will ship it to you.