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Cute stuff but RUDE service! - Review by Shelly B | Ethan Allen Home Interiors

Ethan Allen Home Interiors


Cute stuff but RUDE service! 2/24/2007

My husband I went into the Alderwood store to hope and furnish basically our entire house and when we came into the store we were greeted by a friendly face. So far, so good. We asked if we could just look around for now and began to browse for ideas. Not too long after going through only a third of the store, a saleslady came over and 'greeted us'. She gave us the once over and then cooly asked if we needed any help. We both smiled and said 'no, not at the moment' and then she had enough nerve to say 'okay, well I just thought I should let you know that the discount area is over there'! I, honestly, have never been so disrespected in my life! Neither my husband nor I thought that we would have to 'dress up' to go furniture shopping; and we shouldn't have! Just because we didn't drive up in a Lincoln Navigator doesn't mean we didn't have money to spend. I tried to brush off her comment and continued to look through the store until she approached us again to 'see how we were doing' (which we really were in the discount section then). I commented that we were having some trouble because I had to furnish an entire house and didn't know where to start. She asked me what budget I was working with in a snobby tone and I was so mad at this point that I decided to 'let her have it' without fully letting her know. I explained the truth, that I had about $40,000 I was planning on using, and watched her eyes sort of twitch with the news. After that, her attitude totally changed and we were suddenly 'worth' her time. Maybe she should have just treated us with unknowing respect from the beginning and I would have purchased the whole home from her but she didn't and so my husband and I decided to go to Pottery Barn and do it all through them. BUT, I will say that it is completely possible that I just got a rude salesperson because their furniture really is of good quality and they do have some very nice, albeit sometimes gaudy, designs. Hopefully, nobody else has to deal with my lady, though! more
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