I see how Abraham N who owns 911 Appliance is putting his own reviews in trying to make his overpriced, late to show up or not show up at all, can't spell in his reviews(check out sinse,which of course we learn in 4th grade is since, 1991), and very pushy, if not intimidating service attitude to sell the repair, you are almost scared not to have him repair the appliance and pay him for fear of what he might do, plus it is hard to understand him, and the guys he has working for him, either have long hair and wear dirty ragged clothes, or don't know what they are doing. My suggestion is to stay as far away as possible from this 911 joker, he advertises himself as #1 in San Diego, but it's more like #100,000,000,000 Down the List from #1! Bad experience from this company, and also another company that comes in mostly Russian speaking techs, Appliance Rescue Service, also called 1-800 Appliance...Terrible techs that don't speak any English and are dressed like they are going to a baseball game with holes in their clothes and not well groomed and smelly! I can't believe these 2 companies are still in business in San Diego, ripping people off and writing their own Rave reviews! In one Review forum, these 2 jokers are attacking each other in their own reviews, saying bad things about the other one....how childish, and unprofessional, they need to go to Business School and get some business sense! ...and stay out of customers homes!