I was happy with my experience till I brought my boys home. I had specifically told the girls when I dropped the dogs off that they were NOT to be fed anything but their food/treats due to very sensitive digestive systems. Its been 5 days since I've been home with my pomeranians and they are still having diarrhea. Today was the first day they drank a bit of water and took a few bites of food. I am disappointed in the facility.