This is the second time in 6 months we have had an "accident' with our garage door. The first time we called this garage door company and were so extremely happy with the outcome that we naturally called on them for our second go-around. After the second excellent experience, I just had to the internet about it. Service, price, follow-through, courtesy calls to let you know he's coming......even the way he interacted with my 2 boys and 2 dogs. Oh, and he fixed our garage door TWICE making it work smoothly both times (which seemed like a miracle if you saw the before and after). This garage door company is a model company. Use them. They deserve 10 stars.