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Overcharged! $1,830 for a simple job! DISGUSTING! - Review by Sean F | Minneapolis Plumbing & Heating

Minneapolis Plumbing & Heating

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Overcharged! $1,830 for a simple job! DISGUSTING! 9/5/2014

Being charged $1,830 for a simple hook up of my sink and purchasing a garbage disposal is absolutely outrageous especially when the sink was already in place! I scheduled an appointment to have Minneapolis St. Paul Plumbing, Heating and Air come out to my house to hook up my new sink and existing garbage disposal on 9/4/14. When I called, they said that it would be $88 for them to come and said that it would be deducted from any services that we had performed. I understand this charge. When the service technician came out, he said that he would need to rework the small amount of PVC piping and install a garbage disposal (that we ended up purchasing from them) to the other side of the sink. He was here for less than 90 minutes and charged us $1,830 for the work. In having a consultation with another plumbing company (because I felt like we were disgustingly overcharged), they confirmed my suspicion that we had been grossly overcharged for the work and materials. I do not have a problem paying for products and services that are fair and consistent with their competitors. Unfortunately, Minneapolis St. Paul Plumbing, Heating and Air is consistently overcharging customers for basic services. I am not looking for a full refund. I believe in paying for quality products and services. Everything was in place so the technician did not have to physically put in the sink or anything like that. For less than 90 minutes of work, purchasing a garbage disposal and PVC piping, I should not have even paid half of what they charged. more
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