I hired this garage door company service from a Google search on behalf of my Mom. Her garage door would not open at all and had stopped functioning. I had asked the receptionist to have the tech call before arriving, which Ben did, confirming his plan of action when he got there. Upon arrival, my Mom indicated he was friendly, dressed professionally, knowledgeable and respectful. He called me to discuss repair options. Honestly, it's always a gamble when selecting a company without a personal referral - but I can say without hesitation - this company met and exceeded my expectation of service and knowledge.