When I first walked in to the shop, I was not sure if I would walk out with a tattoo. Was just looking. Had gone to other places in the area and did leave without a tattoo. The owner of the shop is kind of big and scary looking at first, but nothing could be further from the truth. Steve answered my questions without any high pressure and made me feel comfortable. When it came to the actual tattoo, Steve used all new needle's and the ink was taken from the containers and put into little containers that he threw away after the tattoo. I was surprised at how little it hurt and didn't even bleed. Wow how beautiful. The colors are so bright, I just love it. I wasn't thinking of getting but one tattoo, until now. I will be back.