Made the mistake of taking cars here when I was younger and as far as I can tell was ripped off for each transaction. These people count on marketing materials and new clients for business because they do not generate informed return business.
I'll give two examples on the last vehicle I ever took there -- it had a bad relay in one front power window and was having trouble passing emissions. After 'repairs' to the tune of over a thousand dollars the car barely ran and although the window font window relay now worked (at an exorbitant amount for the the part) the opposing rear power window mysteriously no longer worked. The only other window that used the same relay, that is.
And when I say barely ran, I mean I had to donate the car to a charity for parts because it wasn't safe to drive and no one would buy it.
Crooks, Liars, Incompetents & Cheats.