Ryan, the owner, came out last month and checked out our property. Showed us where we had some wood rot and other facia issues, then wrote our estimate that day. I was surprised that he was actually the one that came out to set up the job and prep also. They finished two days earlier than expected with prep work, and then let it set for awhile before painting. They are a little expensive but they came highly recomended and I couldn't be happier.