I lost the keys to my 2002 VW Jetta on a cold Saturday evening and called about twenty different locksmith in the Cleveland Yellow Pages. I contacted Cleveland Lock Service and spoke to Jim. He was at my house within an hour and made the key to my car in about twenty minutes. His price was incredibly lower than the other locksmiths and he was only one out of about four locksmith that could actually do the job. I would recommend this company to anyone in need of locksmith services in the Cleveland area.